SIN stem Q&A

Question and Answer (Q&A):

1) Why is the stem so expensive comparing to other brand of stem?

Answer: In Portugal, the stem is retail at 73 Euro. After having a conversion rate to Singapore currency, it will be $146. The $146 is not inclusive of shipment charges yet.

2) Does the stem come with any form of warranty?

Answer: We have check with Mutant Bikes, and it does have limited Warranty for the original owner of the stem. And the front load bolts maximum force to tighten is 18 newton-meter. Any tightening beyond 18 newton-meter will cause the bolts to break.

3) What does the Limited warranty does not cover?

Answer: Defects in materials or workmanship caused by misuse, abuse or neglect or illegal modification on the stem.

4) How does customer claim the warranty?

Answer: As we are currently the agent for mutant bikes. Any warranty issue, kindly e-mail or called Mr. Zola. For any faulty stem to be replaced, the shipment charges will be bear by the customer. The replacement stem will only send back to customer after mutant bikes acknowledged it and when Mr. Zola had received it. So, meaning it will have some bluffing in time.

Note: The broken stem need to be inspected by Mr Zola to determine whether it is faulty or not. And not just by sending Mr Zola any Jpeg or MMS picture or e-mail to determine. And Mr. Zola will need to e-mail to Mutant bikes and then, he will reply the customer. Will appreciate some patience on this issue.

HYKeong Profile

HYKeong
Name: Ho Yew Keong
Year born: 1987
Year riding: 5year plus
Sponsor: zolaparts
What you ride: street and park
Favourite rider: Corey Martinez
Favourite trick: Turndown,tech shit!
Riding spot: Anywhere as long is nice..
what did you do beside riding: online,
drawing,chatting and sleep!
Injury: Torn ACL..but jus did my ACL recon.doing pyhsio right now.
what is the length of your bar: 27"(just nice and not too long for me)
Favorite local rider to ride with: Alex,Ryan,Hahlim,Naz(yishun),
Kim soon,LCS and more..

Last but not least: Looking forward to get back to my bike,
hope my knee is as strong as last time and everything goes
smooth.Thanks to my parent and friends around me and
to zola for supporting me with all bike parts!

Bike Check:


















Frame: BSD Trailorpark 20.6

Fork: BSD ghetto fork
Bar: BSD Highlander
Stem: Mutantbikesco. SIN
Lever/Grip: eastern rib grip
Headset: BSD
Seat/Post: BSD Mad Dog/Kink
seat clamp: Integrated
Crank: Demolition V2/Ti spindle
Sprocket/Chain: BSD/KMC 510
Bottom Bracket: BSD
Pedal: odyssey GITD pc(yellow)
Brake/Brake cable: N/A
Peg: Fashion??
Front wheel: Proper female hub,stolen GITD rim.
Rear wheel: Proper hub, 18 ti/18 steel spoke, stolen GITD rim.
extra: Cut short seat post.
Describe your bike: Light weight and strong as i have been using bsd frame for years. This is a new model from kriss kyle(BSD), which this rider do alot of abuse to it. And nicely tight chain, which i hate those sound that came from slack chain. So far everything seem to be running good. Thanks for taking up your time to read this!